Frequently Asked Questions

At Legacy Flags USA, we know our customers value heritage, quality, and clarity. To help guide you, we’ve answered some of the most common questions about our products, materials, ordering, and shipping. If you don’t see your question here, please feel free to contact us directly at info@legacyflagsusa.com.

Flag Materials, Types, Sizes, and Designs

 

What types of flags do you offer?

At Legacy Flags USA, we carry a curated collection of flags that represent our best offerings and our nation’s proud heritage. Our selection includes limited-edition and collector’s items, custom-designed flags created for historic commemorations, and specialty flags that highlight America’s legacy. Because we focus on unique and meaningful designs, our catalog is smaller than a traditional flag retailer. If you cannot find the exact flag you are looking for on Legacy Flags USA, we encourage you to visit our sister site at FlagsUSA.com, where you’ll find a much wider selection of U.S., state, military, historic, and international flags.

What are the different flag fabrics, and which one is best for my needs?

The materials will vary based on the collection of flags we offer, but all of our flags will come in one of the following fabrics: Nylon, Nyl-Glo, Polyester, Tough-Tex, and Cotton.

  • Nylon is a lightweight fabric with a sheen. It is light enough to respond to any breeze and is perfect for people who want a constantly moving flag. Nylon is the most commonly used flag material.
  • Nyl-Glo is a brand name for nylon treated with a SolarGuard® product designed to prevent the flag's colors from changing. While the treatment doesn't prevent fading, it does keep the blue from turning purple and the red fading to pink or orange.
  • Polyester is a heavy-duty fabric designed to withstand strong winds. The loosely woven, two-ply polyester thread forms a porous material that allows wind to pass through it instead of constantly beating it. This durable fabric has a matte finish that resembles a vintage cotton flag. This fabric is not suitable for hanging on a house-mounted flag pole.
  • Tough-Tex is a brand name for polyester fabric made with the same SolarGuard® treatment as Nyl-Glo. Tough-Tex is one of the strongest, most durable all-weather flags, designed especially for larger flags and institutional and commercial flag displays.
  • Cotton is a natural fabric that gives a vintage look to a flag. Because cotton flags don't weather well, we only recommend them for ceremonial and indoor use.

What is the difference between indoor and outdoor flags? Can outdoor flags be used indoors and vice versa?

You can identify outdoor flags by the grommets on one end, also known as the heading. These flags are sturdy enough to withstand outside weather conditions without being damaged. However, it is perfectly acceptable to display an outdoor flag inside or hang it on a wall.

Most indoor flags have a pole sleeve (to slip over the pole on which it is displayed) and gold fringe around the edges. They are not made to be flown outside because the wind will damage the flag and fringe. Indoor flags are intended to be used for auditoriums, podiums, parades, and other ceremonial use.

What are your grommets made of?

We only sell flags that are 100% American-made and feature durable brass grommets. Brass may darken and lose its shine as it ages, but it will retain its strength. Some overseas manufacturers use less expensive metals, such as aluminum and stainless steel, but outdoor conditions corrode these metals. Nothing is as durable over time as brass.

Do you reinforce the grommet side of flags?

No. Additional stitching or reinforcement on the grommet side of the flag is unnecessary. It doesn't improve the flag's performance or durability.

Instead, the fly end (opposite the grommet side) of flags 8'x12' and larger may be reinforced for an additional charge. Because the fly end is most likely to be battered in windy conditions, reinforcement of the fly end improves the flag's life.

What is the denier of your nylon flags?

The 200d nylon used in our flags makes them durable while still light enough to flutter in the breeze. 200d nylon is the standard fabric for flags made in the USA.

Officially, denier measures the diameter of the thread used in a fabric. Practically, denier is the weight (in grams) of 9000 meters of the specific fiber. That’s approximately five miles long. The denier of most fabrics ranges between 40 and 80d.

What is a “single reverse” flag?

"Single Reverse" flags are made with a single layer of fabric, allowing you to view the design from both front and back. The image and text read correctly left to right on the front side, while the back side displays the image in reverse.

All U.S. manufacturers produce their flags (state, military, historical, and international) in "single reverse." The one exception is the POW flag, which is offered in both single-reverse and double seal. The double-sided version is a single reverse flag with a second POW/MIA “seal” appliqued on the back of the flag so that it reads correctly on both sides.

What is a double-sided flag?

On this type of custom-made flag, the text reads correctly from left to right on both sides. It is made by sewing two printed flags back-to-back, with a liner sewn in between to prevent shadowing. Unfortunately, all this material produces a heavy flag that requires more wind to pick up and fly. Double-sided flags also cost at least twice as much as the standard single reverse flag.

What size flag should I order?

The most common reason for returning a flag is that it is too big for where you want to hang it. A 5’x8’ flag doesn’t sound that big, but it is the size used on a 30’ tall flagpole and will be way too big for most home use.

Give us a call at (866) 879-1776 and one of our knowledgeable staff will help you determine the correct size flag for your needs.

Ordering and Shipping

 

What do you charge for shipping?

Shipping costs will vary based on factors such as the weight, dimensions, or number of boxes in your order, and the shipping location.

Do you offer expedited shipping?

Yes. Our expedited shipping methods include UPS 2nd Day Air and UPS Next Day Air. Costs for faster shipping vary depending on the items in your order and will be listed at checkout. Please note that the cutoff time is 2:00 PM Central Time for expedited orders. Delivery days are based on business days (Monday–Friday) and do not include weekends.

Do you charge sales tax?

Yes. We collect sales tax where required by law. The tax rate is determined by the shipping address and calculated automatically at checkout. Rates may vary by state, county, and local jurisdiction.

Do you accept tax exemptions?

Yes, we honor tax exemptions for eligible customers. If your purchase qualifies, please create an account and submit your tax exemption letter, or email us at info@legacyflagsusa.com with your documentation before placing your order. Once verified, sales tax will not be applied to future orders.

Which delivery company will be shipping the package?

Most orders ship via UPS, but we may also use FedEx or USPS depending on your location and order details.

How long will it take to receive the products?

For most in-stock items, orders ship the same day from our warehouse, and you should receive your order within 2–5 business days. If an item is not in stock, it may take 3–5 business days to become available for shipment. If we anticipate a longer delay, we will contact you with an estimated ship date.

What if my item is not in stock?

If a limited-edition or specialty item is unavailable, we will notify you and provide an estimated restock date or suggest an alternative option.